At Banner Health, we understand that talented health care professionals appreciate having options. We are proud to offer our more than 50,000 employees many career and lifestyle choices throughout our network of facilities. Banner Health is committed to delivering excellent care and service to our patients and team members. To do this, we ascribe to these core values: customer obsessed; relentless improvement; courageously innovate; disciplined focus; foster accountability; and continuously earn trust. We are diligent about providing our staff with everything that is needed to make us a safe place to work and a safe place to receive care.
Spiritual Care Services supports the Banner Boswell campus by providing emotional and spiritual support to patients, their families and staff. Chaplains work collaboratively with other chaplains, volunteers and the interdisciplinary team to fulfill our Banner Health mission of "Making health care easier, so life can be better."
The Spiritual Care team functions from an interfaith and inclusive perspective to contribute to an excellent patient experience and positive staff morale. Especially in times of crisis, loss or pandemic, chaplains serve as a comforting, calm presence to those who are grieving, anxious, overwhelmed or exhausted.
Ideal candidates will be able to demonstrate the ability to manage complex and stressful situations, adaptable to the continuous changes of a health care organization, and eager to collaborate and communicate in an effective manner. Chaplains may serve on various hospital committees as assigned. Bilingual strongly preferred.
This is a full-time position and includes evening and weekend shifts.
Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.
Since 1970, Banner Boswell Medical Center has provided exceptional care to the people in the northwest area of metropolitan Phoenix. Today, our 501-bed acute-care hospital is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals and offers a full range of acute care services, including cardiology, oncology, orthopedics, neurology, surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, wound management and sleep disorders. We've earned the Gold Seal of ApprovalT from The Joint Commission for Primary Stroke Centers. We're also in the nation's top five percent for preventing mortality and complications.
POSITION SUMMARY This position is responsible for providing facility chaplaincy services to ensure the purpose and objectives of the program are met, which includes providing intensive and extensive emotional and spiritual care to patients, families, and staff in ecumenical and interfaith contexts, requiring the assessment and documentation of emotional and spiritual needs and addressing appropriately. Administers sacramental, religious and/or priestly duties. Provides quality care in crisis situations and during the process of dying, death, and bereavement.
CORE FUNCTIONS 1. Provides emotional and spiritual care to patients, families, and/or staff.
2. Assesses and documents the spiritual care needs of patients, families, and/or staff and responds appropriately.
3. Provides emotional and spiritual intervention in crisis situations.
4. Administers and/or facilitates sacramental, ritual, and devotional experiences. Leads interfaith and ecumenical worship services.
5. Responds to emergency calls and participates in an on-call rotation schedule.
6. May assist in orienting, training, and coordinating the work of Spiritual Care Volunteers and/or, where applicable, Chaplain Interns.
7. Performs a variety of miscellaneous activities in support of continuing education and/or spiritual services at assigned facility, which may include: participating in evidence-based research projects and writing related journal articles; collaborating and maintaining community partnerships/relationships; providing educational and consultative seminars for the hospital community staff, peers, and (where applicable, to Clinical Pastoral Education students,) on topics such as, spiritual assessment, death and dying, grief, ministry skills, prayer, and spirituality; updating, maintaining, and distributing spiritual literature; and/or, performing other related activities.
8. Articulates and demonstrates continuous quality improvement utilizing processes that include consideration of all stakeholders. Fosters an environment that focuses on excellence in processes and outcomes.
9. This position is responsible for providing spiritual care at assigned facility/facilities or off-sight location. Participates in spiritual care teams and/or committees. Internal customers include patient care teams, physicians, staff, and volunteers. External customers include patients, family members, faith communities, and area clergy.
MINIMUM QUALIFICATIONS Advanced knowledge of principles and practices of pastoral/ministry services as normally obtained through the completion of a Masters of Divinity or equivalent from an accredited institution and a working knowledge of pastoral care principles and practices as normally demonstrated through a minimum of two years relevant experience. 1600 hours of supervised work in clinical pastoral education (preferred, not required, at rural facilities, BUMC-T and BUMC-S). Eligibility for ordination or commission to function in professional ministry and in good standing with appropriate religious authority. Faith group endorsement in specialized pastoral care.
Eligibility for board certification by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains.
Skilled in being tolerant and empathetic of intense emotions and situations. Must have excellent oral, written and interpersonal communication skills to effectively interact, convey information, provides assistance to a diverse group of individuals and displays a high degree of confidentiality. Skilled in maintaining composure and professional demeanor in difficult, volatile, and stressful situations. Skilled in performing a variety of pastoral roles and functions. Skilled in crisis intervention and conflict resolution methodologies. Skilled in working independently. Skilled in maintaining documentation of observations and services provided.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
PREFERRED QUALIFICATIONS Ordained, if applicable by faith group and endorsed for chaplaincy by a recognized faith group or equivalent as evidenced by Board Certification (BCC) by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains. Additional related education and/or experience preferred. Bilingual (English/Spanish) preferred, depending on assignment. Additional related education and/or experience preferred.
Internal Number: R11728
About Banner Health
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.